Contact Us

We are here to help. Reach out to us through any of the following channels:

✉

Email

innovationsfajr@gmail.com

We respond within 24 hours

☎

Phone

+201066012828

Available Sun-Thu, 9AM-6PM (Cairo time)

📍

Address

Egypt, Sohag, Elblina

Driver X For Smart Transportation

Common Inquiries

Payment Issues

If you experience issues with wallet top-ups, failed payments, or incorrect charges, please email us with:

Your registered email or phone number
Date and approximate time of the transaction
Amount charged
Screenshot of the error or bank statement (if applicable)

Ride Disputes

For fare disputes or ride quality issues, contact us within 7 days of the trip with the trip date and details.

Account Issues

For account deletion requests, visit our Account Deletion Page.

Driver Registration

To become a Drive X Captain (driver), download the Drive X Captain app from the App Store or Google Play and complete the registration process. For registration issues, contact us by email.

Business Inquiries

For partnerships, business proposals, or media inquiries:

Email: innovationsfajr@gmail.com
Company: Driver X For Smart Transportation